Ben Cohen / Wall Street Journal:

How the US government launched a revamped online system in September 2024 to simplify passport renewal; the system is already handling nearly 50% of renewals  —  Washington isn't known for tech innovation.  How did a team of bureaucrats put their stamp on a process that hadn't changed in 50 years?

Ben Cohen / Wall Street Journal:

How the US government launched a revamped online system in September 2024 to simplify passport renewal; the system is already handling nearly 50% of renewals  —  Washington isn't known for tech innovation.  How did a team of bureaucrats put their stamp on a process that hadn't changed in 50 years?

Source: TechMeme
Source Link: http://www.techmeme.com/250706/p18#a250706p18