Maria Deutscher / SiliconANGLE:

AWS adds new generative AI features to Amazon Connect, which helps companies run their contact centers, including letting Lex-powered assistants use Amazon Q  —  Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently.

Maria Deutscher / SiliconANGLE:

AWS adds new generative AI features to Amazon Connect, which helps companies run their contact centers, including letting Lex-powered assistants use Amazon Q  —  Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently.

Source: TechMeme
Source Link: http://www.techmeme.com/241202/p1#a241202p1